Connect 4 Recruitment LTD is committed to providing a high level service to our customers. If you do not receive satisfaction from us we need you to tell us about it. This will help us to improve our standards.
Complaints Procedure
If you have a complaint, please contact your consultant by phone in the first instance so that we can try to resolve your complaint informally.
At this stage, if you are not satisfied please contact Jordan Francis (Director), You can write to him/her at: Jordan@connect4aviation.com
Next steps
5. We will then invite you to meet him/her to discuss and hopefully resolve your complaint. S/he will do this within [5] days of the end of our investigation.
6. Within 2 days of the meeting we will write to you to confirm what took place and any solutions s/he has agreed with you.
7. At this stage, if you are still not satisfied you can write to the REC, our trade association of which we are a member marked for the attention of the Consultancy and Compliance Team, REC, Dorset House, 1st Floor, 27 – 45 Stamford Street, London, SE1 9NT.
If we have to change any of the time scales above, we will let you know and explain why.
NOTE: In any event, we will comply with any statutory procedures that may relate to your complaint.